FACETS

Our own software
and analytical tools

Experienced and
reputable team

Unique Social Network
Analysis methodology
(e-SNA)

Independent and
reliable client-centric
approach

Services

Social Lab's job is to boost internal strengths
of companies by looking closely into information
flows and relationships within organisations.

We provide support
for critical decision-making
in three main areas

Human
Resources

Internal
Communications

Change
Management

Methodology

To ensure that our service is sound and rewarding
for clients, Social Lab uses a combination of different
research methods and analytical tools.

We are proud
to present

9

METHODS

Extended Social
Network Analysis
(e-SNA)

Other methods

Quantitative
Survey

Focus
Group

Expert
Interview

Case
Analysis

strategic
sessions

Quantitative
Survey

brainstorming
sessions

business
simulation

Approach

The full project implementation
cycle is a 5-stage process.

how
do we
work?

1. Baseline
Checkup

Stage 1. Baseline Checkup: We help you to identify the symptoms of a problem and specify the needs of your company. As a result, we provide a return-brief that indicates the issues to be solved and suggests an optimal approach.

2. Complete
Examination

Stage 2. Complete Examination: We decide which methodology best suits the project requirements and make sure that staff is prepared to participate in the program. A tailor-made combination of methods is then applied to collect the most objective and reliable data throughout the research.

3. Malfunction
Diagnosis

Stage 3. Malfunction Diagnosis: We use visualisation and analytical tools to process collected data and find the core triggers of inefficiencies within your company. At the end of this stage, we provide a comprehensive report that explains what doesn't work in the organization and how it could be fixed.

4. Solution
Finding

Stage 4. Solution Finding: We work with you to develop acceptable solutions and to confirm that everyone is prepared for a change. The outcome of this stage is a detailed action plan that allows you to make decisions with confidence.

5. Implementation

Stage 5. Implementation: Improvements require time, effort, and discipline. We walk you through this process to provide support and help your organisation to adjust. Follow-up studies will allow you to monitor the results of the change process and measure the success.

PROJECTS

Organisational
transformations
informed by
reliable data

internal communication system development

Crisis Response HR Strategy and team composition

ORGANIsATIONal LEARNING starts with Staff evaluation

CORPORATE CULTURE ANALYSIS

view all projects

about

Natalia Tylevich

founder of social lab

She has developed a unique research methodology e-SNA
that allows analysing internal communication flows
and mapping business-processes within organisations. read more

Our clients

Respublika — chain of bookshops

Alcon — development company

Alfa-Bank — Russian national bank

E-xecutive — online business community

Leroy Merlin — international retail chain

Renaissance — private insurance company

Satory — construction company

Svyaznoy — national retail company

Viadeo — social media

Future Lab

e

Future Lab is our international platform, created
to introduce the vast capabilities
of Social Network Analysis (e-SNA)
methodology to organisations and communities worldwide.

Future Lab is also an experimental laboratory aimed at testing e-SNA in new environments beyond immediate corporate world. While the methodology has been widely applied to benefit business organisations and proved to be effective in solving their issues in the areas of efficiency and productivity, we would like to offer e-SNA to communities, NGOs, local governments and international organisations to help them deal with societal needs, create social innovations and scale up their impact. Social Network Analysis methodology can be helpful for:

non-governmental
organisations, implementing
social change projects

government organisations,
dealing with
local communities

international organisations
that need to measure and
prove their positive impact

start-ups and
entrepreneurs

designers and
architects